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FAQs

Add the items that you wish to purchase to the shopping cart (“Add to Cart”), then proceed to (“Check Out”), select which payment method you prefer to make payment

A confirmation email of your order would be sent to you within 48hours. If you do not receive an email, do contact us at 6299 2013

Yes you do have to register for an account in a few simple steps:) Click here to get started!

We are sorry you weren’t able to get hold of your desired item. If you wish to be notified on its availability, send us an email at gbs.grabbarsystems@gmail.com or simply call us at 6299 2013

We apologise for sending you a defective* item. Please email us at gbs.grabbarsystems@gmail.com with the order number and attach an image of the defect. We will be in touch with you on the steps to take once we assess the defect.

If the replacement item is no longer in-stock, store credit or a refund will be issued.

Currently, we only accept bank transfer and Cash-&-Carry

To ensure your order is smoothly processed and promptly delivered, we are unable to amend or cancel your order after confirmation

Cash & Carry – For your payment and collection of your item(s), please come down to:

No. 132 Joo Seng Road #04-03 Singapore 368358

Opening hours:

                 Mon-Fri           10am to 12pm ,  2pm to 5pm

Sat           10am to 12pm

 

  Delivery charges* apply for orders less than $500

  For orders above $500, your order will be dispatched within 5 working days

We apologise that we do not ship internationally. Our delivery is only within Singapore.

Yes, we generally do not deliver to army camps, hotels and most of the islands in Singapore.

  For more information please contact us at gbs.grabbarsystems@gmail.com

Yes we can deliver on saturdays. Please inform us at the “Add Comments About Your Order” before confirming your order

You may contact us directly at 6299 2013 to track the delivery status of your order

Yes we do for our Nylon Grab Bars only (Please refer to our Terms & Conditions)

Transport and installation charges apply*

Please do contact us 6299 2013 if you have any queries

For any other queries, please contact us at gbs.grabbarsystems@gmail.com or 6299 2013

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